Embassy of the United States of America

I want to thank consular associates that assisted my cousin's mom to get the urgent visa to US. My cousin had a very serious motorcycle accident here in New York. His parent live in Albania and was hard for them to hear the bad news and get along with the fact of not seeing him and being close to him. Thank you for helping this family in this difficult moments and God bless you all in the work that you do.

Expressing sincere and warmest thanks to the CONSULAR ASSOCIATE that recently assisted me from afar! It is so comforting to know that there are indeed individuals that are caring, compassionate and understanding. Thank you for the assistance that was graciously given in my time of need

I'm a US citizen trying to get urgent Embassy help since May 15th. I have contacted the Embassy by email, phone number and emergency line with 0 response. I've resorted to tweeting for help. It looks like my next step will be camping outside the Embassy. What is going on?

My husband and I had to have a few forms signed with a notary. We signed up for the first scheduled appointment (they are only one day a week on Thursdays). The building was late to open and a large grouping of people, us included, were waiting outside in the summer heat to get in. Once open they wouldn’t let my husband in (he had his passport) - online we couldn’t sign up for the appointment with two names. So I waited in the room I was sent to for several minutes with no word waiting for someone to show up. Finally late a woman did appear and she was very rude, she seemed to talk down to everyone. She stamped my papers, looked down on me and said you know this will be 50$ a signature. (Yes I can read and knew this so I smiled kindly and thanked her). After I convinced her to allow my husband in (he needed to sign one form) she acted rude to him too repeatedly saying he didn’t understand and was suppose to wait outside. After we paid and another person waiting in line looked at me worried to have to deal with her as well, I was angrily told did I not understand. I have a Masters degree in English, if multiple people “don’t understand” the problem is not with them. In the waiting room my name was called wrong but I assumed it was me - went in again and was told no go get my husband. Why didn’t I understand? I went back, got my husband and then luck beyond luck we had a lovely man for our notary. He was so pleasant we joked and the papers were signed quick and efficiently and we left :)

The best embassy...respect..