Sicily By Car autoeuropa sh.p.k.

Found a great deal online and the renting process was easy and smooth, got good service and great upgrade without extra cost.

Worst experience ever. I made 2 very small scratches (smaller than tip of little finger) and they considered it a major scratch and charged me 175 euros. Felt a complete rip off and tourist trap.

good service and good price

Run away from this agency! Like the previous reviews, forced to pay extra to have the car, delivered with 6 hours late because already given to someone else. More than 100 € extra because the card would not work for the back .... Oddly it worked to pay the 100 € in addition to the deposit From the flight, on the RentalCar site, be wary and go elsewhere.

Bad experience with Pegasus travel & tours agency in Saranda. We rented a car which in addition to having bad brakes (it was better to anticipate the braking so as not to end up in the front car!), Communication was not clear with the agency as to the time return of the vehicle. An employee told us to be able to return the vehicle at the desired time during their opening hours. When returning the vehicle another employee did not want to know anything and forced us to pay a supplement otherwise she would not give us back our identity card! Nice blackmail and great business relationship! So we paid the extra feeling totally ripped off! A word of advice, avoid this agency which certainly seems modern and correct at first glance. We have fallen for the scam! There are plenty of other agencies in Saranda!