BKT Branch & ATM (Dega Qëndrore)

Worst bank ever. Their ATM swallowed my card from the foreign bank, they refused to return it. What right do they have to steal foreign cards? It took long time to get in touch with someone from the bank Personal was very hostile and even sometimes aggressive. Proceed with caution!

Well it says it opens at 8.30. It was 8.55 and the cases were still not operating!

Located inside Sheraton shopping mall. Most of the time there is a wait.

The most scandalous service possible. Unnecessary extreme bureaucracy. Nr. Contacting online for information is a waste of time. There is no value whatsoever, just a waste of time. After going through the 10 most demanding steps and spending an hour with the computer, shut it down. This thing is repeated all the time. You can not go to the bank branches for a question because the queue is always long, due to the absurd divisions they make with the tickets. I do not recommend it.

Very helpful and prepared staff. And the best thing is that you get a ticket to wait in line, not in a row.