Union Bank

Low customer service

😊😊

I was trying to pay off my loan installment to be regular. In the absence of the opportunity to go to the bank I do my online banking. To make the installment payment I needed the IBANI of my loan account. I did not have it and asked for support on this number. I did the same thing a week ago, I asked for iban, they gave it to me, but they gave it to me wrong I took it again and this time I was told it scans access. I asked him why his colleague from a week ago contacted the same number that most likely could be the same person with the IBAN number and he did not? He told me that he had access and I did not. A communication that makes you feel as if you are talking to a copper collector on the streets of the most remote villages and not to a bank employee. It is a pity that Union bank is represented by such people who scan points of desire for the work they do. But apparently for the first time I am looking at the same reviews below. Employee service leaves much to be desired. If it had given me the opportunity to make 0 stars 0 stars I would have chosen. 0 ⭐️