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Openning hours
  • Monday 9:00 AM – 12:00 PM
  • Tuesday 9:00 AM – 12:00 PM
  • Wednesday 9:00 AM – 12:00 PM
  • Thursday 9:00 AM – 12:00 PM
  • Friday 9:00 AM – 12:00 PM
  • Saturday 9:00 AM – 12:00 PM
  • Sunday Closed
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FTI Touristik GmbH
FTI Touristik GmbH
Reviews
Tamás Németh (11/13/2020)
We were in Fuerteventura at the begin of Spain quaratine. They said the one day before fly to Vienna is okay. At the airport we faced the truth, the plane was canceled 2 days ago. Offerd only one option, fly to Liepzig and they doesn't care how to go back to Vienna. I have recorded phone call with the call center, said they going to pay all extra fees. Plus 13 hour trip and almost 300€ what FTI caused and they don't want to pay this.
Augustin Mikulić (03/17/2020)
First and last time with them.
Vollzeit Mama (02/23/2021)
Never again! FTI requires me to redeem my voucher for the summer vacation by the end of February, although FTI cannot tell me which destinations you can travel to in summer due to the pandemic. Ridiculous and a kindergarten peculiar and so greedy, even though they received millions in subsidies! I would have booked for a few thousand euros for the summer, now I'll only book around 500 euros, which is what the voucher is. NEVER book through FTI again in the future and of course speak negatively about this office. Anyway, you can get everything reimbursed via the Internet without any problems and it's cheaper too. Do not be surprised if travel agencies like these will complain after all the theater!
C. (01/11/2021)
Catastrophe!! I already received an email twice, which obviously would not have been addressed to me. A disaster for data protection reasons alone. Customer service works very sloppily! In addition: If you are hoping for help with a canceled flight on a package tour, this is the wrong place. Nobody reachable, one is put off. Never again!!
Thomas Sekoll (10/05/2020)
30 minutes on hold because of the refund for the travel cancellation caused by Corona. Then the co-worker really pretends to suddenly no longer hear me. Absuloter kidding. Waiting for the refund for over 4 weeks.
Similar place
Waaggasse, 1040 Wien, Austria
+43 699 19418421
https://indien-und-afrika-reisen.com/impressum/