Map
Detailed Information
- Place Types Shoe store
- Address Maria-Theresien-Staße 29-35, 6020 Innsbruck, Austria
- Coordinate 47.2655747,11.394612
- Website https://stores.deichmann.com/at-de/tirol/innsbruck/maria-theres
- Rating 4.2
- Compound Code 798V+6R Innsbruck, Austria
Openning hours
- Monday 9:00 AM – 6:30 PM
- Tuesday 9:00 AM – 6:30 PM
- Wednesday 9:00 AM – 6:30 PM
- Thursday 9:00 AM – 6:30 PM
- Friday 9:00 AM – 6:30 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday Closed
Photos
Reviews
Unfortunately I was disappointed again today. I used to shop in this branch several times and was never happy with the staff. I've come to terms with that. But the last few times it was really a joke! I am in the trade myself and I always try, but that is alien to the staff. The staff is unfriendly and simply incompetent. Even if they don't know something, which is of course okay, you don't get the feeling that someone is just trying. They cannot answer even primitive questions. And if you then ask again you get only snotty answers and you are treated pejoratively. On a day when goods have to be cleared, you can then completely forget about it, because nobody reacts to you or is just annoyed. So much for customer service ... NEVER AGAIN!
Since I can't stand the stress of shopping, I think it's great to be able to order online, to decide in peace at home and to exchange them in the event of a complaint - the shoes were one size too small. The telephone information - the young man on the phone immediately checked whether the right size was in the store - was not there - I would be informed by SMS that the right shoes were there and there were 7 days to exchange them. That's service, I like being a customer.
As always, the advice was friendly and nice. Friendly team!
Very nice helpful young seller I always like to come to this nice branch
I am a regular customer and always get good advice
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