Segafredo Espresso Praterstern

Can only agree with the other reviews criticizing the lousy staff! I’ve only received rudeness from the waitress and aggression/threatening from the manager Actually, the rude staff is the only thing about ‘Segfredo Espresso Praterstern’ that I got to experience. After waiting for about 15mins at the front (without someone coming to seat me) I assumed it was one of those fancy self serve places I’ve worked at. Soon a waitress (hopefully the receptionist) came over. I could immediately tell from her demeanor that this interaction wasn’t exactly going to be fun. She confirmed my suspicion with her first sentence, “what are you doing here”, from there on this waitress only got more and more aggressive. She (at this point quite aggressive for a 30 sec interaction) asked me what I wanted, basically but in German. So I pointed to my seat in the corner of their outdoor patio, where my drink menu marked my spot, saying I just here for a food/snack menu. Seeing his waitress disrespecting a customer, manager comes from a few meters away. I guess something was blocking the entrance, because he must have seen me from his position. At this point the conversation was increasingly gaining volume as well as customer attention. After being in the discussion for a while, as well as putting in more than his two cents, consisting mostly of his opinion of me, the manager dopped a jem, something to the nature of: “what’s the problem here anyway? Why are we yelling?” At this point, I turned and walked away; wondering how someone so incompetent could be a manager and a little about their relationship (he was so quick to be so defensive of his waitress.) Tl;DR: staff terrible, from waitresses to manager.

Excelent service, fast and delicious ice coffee

First of all, the waiter doesn't speak foreign languages and was quite rude. The menu is in German. So...you have no idea what to order. There are some "packages " you can order for your breakfast in a good price , but finally they brought only the half. If you have other options...just avoid.

Nice place. There are pizza's, cocktails, also a smoking area inside. Price/quality is good. Staff is friendly. Nice, chill music, not the mainstream pop stuff. Not listed on TripAdvisor or whatever but should be. 8/10 would come again.

A nice place for coffee and breakfast. Specially on Sundays when everything is closed in Vienna.