Map
Detailed Information
- Place Types Insurance agency
- Address Lassallestraße 9b, 1020 Wien, Austria
- Coordinate 48.223404,16.3998304
- Website http://www.gesundheitskasse.at/cdscontent/?contentid=10007.8375
- Rating 3.6
- Compound Code 69FX+9W Vienna, Austria
Openning hours
- Monday 7:00 AM – 2:30 PM
- Tuesday 7:00 AM – 2:30 PM
- Wednesday 7:00 AM – 2:30 PM
- Thursday 7:00 AM – 2:30 PM
- Friday 7:00 AM – 2:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Unfriendly old workers make a simple task into very complicated tasks. If they don't enjoy their work at wgkk then they probably should consider quitting.
Pinnacle of incompetence.
The workers have very low to no knowledge of their work. Me and my wife were there a month ago to make sure my wife is insured against mine account due to her starting maternity leave. After filling the paperwork and receiving their answer that everything is good, my wife requires medical attention and lo and behold, the ecard doesn't work. Naturally we went to the WGKK again and now they claim it doesn't work because we have no main housing seat in AT so she can't be co-insured. So how on earth did they not say it the first time around???? They literally made me waste time and money due to their incompetence.
Sincerely, a customer
EDIT: Another visit, another disappointment. My wife brought some documents to the WGKK which were requested via email including the Mutter-Kind Pass since its due for a regular check by the WGKK. The service agent said: I do not know what this is, I don't understand it, please visit the special branch of WGKK that specializes in Familienbeihilfe.
I will rather travel to a different Bezirk than deal with this branch any longer.
The staffs are really helpful and polite .
Firstly I would like to say, if you are a non german speaking person, it might be a shock coming here. The staff would neglect everyworld you would speak in English.
I went for an approval for an MRI and it took me 2 hrs. If enquired about the time from the lady at desk , she would just say nein...
Horrible experience.
Was there only once to inquire about a possible new contract. Lady was helpful.
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