Map
Detailed Information
- Place Types Car rental
- Address Ikea-Platz 1, 4053 Ansfelden, Austria
- Coordinate 48.197232,14.2508216
- Website https://ubq.app/#hero
- Rating 1
- Compound Code 57W2+V8 Ansfelden, Austria
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Beware of the hidden charges.
I rented a van back in September, and everything seemed fine. However a month later after the bill was paid, the company claimed an additional payment for the insurance because, apparently, there has been a bug in their systems.
Of course they don't send any confirmation of the rental via email the day it was made, everything is managed by the app which is totally under their control so there is absolutely no way to check the services requested.
To top it all, the first 100km are included in the rental as per their terms and conditions, but in the bill they charge them in full. When I requested about this, all of a sudden the mileage is divided in basic cost and maintenance cost, and only the maintenance cost is waived for the first 100km. This is not specified in the T&C neither. It looks like the rules are completely arbitrary.
In conclusion, at the end the overall cost is higher than a classic van rental company and the hassle is not worth the only advantage of this app, which is that you don't have to refill the tank. Honestly I would only use it again if I am terribly desperate. I can't understand that Ikea is in partnership with this.
In favour I can only say that the customer service make the effort to speak English, even when they don't have to.
Had booked a van for yesterday to transport furniture 4 weeks ago. The system suddenly canceled 10 minutes before the reservation started, allegedly there was no vehicle - but there were two in the parking lot.
As nice as the service man on the phone was, in truth he couldn't and can't help because he can't even see bookings, let alone correct them. Supposedly both buses were reserved elsewhere on site ... Great, now we were standing there with half a ton of furniture, without a van - had to split up into several car trips. A special highlight - after 2 hours there were even 3 vans.
Conclusion - if you want to drive a bus for fun, suuuuuper.
But if you really need the thing reliably, fingers away better, the system has completely failed here.
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