Pertschy Palais Hotel

Very nice hotel with great service and spacious rooms. The room and hotel in general is a bit dated but the bathroom was clean and acceptably modern. The included breakfast is very good value. The best part is the central location.

Nice hotel in great spot in the city. Good breakfast. Nice staff. Rooms are fairly comfortable.

The four star label at this hotel seems very generous. The hotel is very dated. Our rug looked dirty and was very stained. (I kept my shoes on.) The shower had no water pressure and fluctuated between warm and cold. The bed was hard and the pillow was lumpy. The hotel faces a very busy street with constant noise (and with no AC, you need windows open in the summer). To top it off there was construction down the street so we awoke at 7am every morning to asphalt being ripped up, banging and crazy construction noise. To top it off, for a "four star" hotel, the hospitality was sorely missing. The man at the front desk had no information to share on opening hours for major attractions (due to the summer break many Web sites didn't have information on July openings). He was also unfriendly. There is no one with concierge like services at the hotel, so don't expect to have any unanswered questions about your stay in Vienna answered upon arrival. (He is quick to sell you tickets to touristy things like Hop On, Hop off bus and Mozart concerts.)

It's a amazing hotel 4 stars it's not enough about the service of this hotel. If you plan to travel in vienna you need to stay there. Congratulations for the opportunity to live in this hotel

A fantastic old and charming hotel! Fantastic people working there! Very good breakfast, good beds and cosy room! The location is the best in Vienna!