ACTIVE & FAMILY RESORT TIROLEAN ZUGSPITZE

We were guests in the hotel restaurant. Food and service is great, however, we experience big problem in the kids playground (which is otherwise very pretty and well equipped) There were unattended older boys on trampoline, pushing our small kids away. When I came up to them, politely asking if our kids can use one trampoline and boys (approx 10-12 yr old) they became very rude, telling me to shut up. I requested their parents, they did not wanted to call them. When my husband and male friend came up, I was arguing with the boy. At this point he pulled up pocket knife!! the whole time the knife was laying on the trampoline where other small kids were playing (it was folded) boy harassed my family with (unfolded) knife. Several times I asked him to put it away and outside of trampoline. When we reported this to the Resort staff, they were very idle and passive to solve this situation. We were very disappointed with their reaction and non action.

Very satisfied with the food and service. Great presentation and atmosphere is class A. Lounge area is also awesome for drinks and food with huge tv screens. Food is a tad bit pricey but worth it.

Beautiful place, perfect hotel

Total madness charging 140 euro for a camping pitch. Sure, there is a lot of luxury, but on two occasions my shower drain was blocked leaving me standing in filthy water. So much for all the music and marble... Edit: changed the rating after we were allowed to use the sauna after we were checked out, very very friendly!

Fantastic place for skiing holidays with family. Good food, swimming pool, kids area and only 20min by bus to Ehrwald skiing resort. We will come back.