Map
Detailed Information
- Place Types Home goods store
- Address Währinger Gürtel 108, 1090 Wien, Austria
- Coordinate 48.2257119,16.350499
- Website http://www.kristallleuchten.at/
- Rating 3.5
- Compound Code 69G2+75 Vienna, Austria
Openning hours
- Monday 9:30 AM – 7:00 PM
- Tuesday 9:30 AM – 7:00 PM
- Wednesday 9:30 AM – 7:00 PM
- Thursday 9:30 AM – 7:00 PM
- Friday 9:30 AM – 7:00 PM
- Saturday 9:30 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Top !
Fantastically beautiful crystal chandeliers. Friendly and very competent advice. Got everything we were looking for.
With the help of Mr. Maresch could
I mean my old crystal chandelier
complete in a faithful manner. I had
appropriate pattern.
Overall, a difficult search job
which the Maresch company is wonderful
mastered. The advice was great
competently. Many Thanks.
Very rude presumptuous business owner! So far I have never written a negative review, but this experience today prompts me to write down my experience for the first time.
When I got into the shop, I told the manager that I wanted to restore an Italian chandelier and what I would need. He immediately replied that I should go to Venice. I took this answer as a little joke! In retrospect, I thought differently about it!
In the further course of the conversation, I wanted to buy several different parts, he said (was it necessary to make an assessment of my financial background?) I look like someone "with good earnings". I found that not only irrelevant, but also cheeky and presumptuous. It did absolutely nothing!
In the further course of the conversation, he repeatedly said that I would take up his time unnecessarily if he had to look for something in the warehouse and that I did not know exactly which dimension I needed (I knew it, but at that point I did not want any " Doing business with these gentlemen).
For me this is a negative example of how you as a customer do not want to be treated! I felt sorry for the new young employee who is present and who cannot learn anything positive from such behavior by a boss!
Unfortunately I cannot give more than one star here. I asked for a quote for an old chandelier and after 14 days of radio silence I asked over the phone when I can count on the costs. The employee was absolutely uncooperative and I had to apologize for even daring to call. I can only count on a cost listing in 3 weeks. I picked up the chandelier on the same day and 4 days later it was already completely restored by another company. Unfortunately absolutely no customer service !!!
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