MediaMarkt Villach

Very nice place bery helpful workers I bought my pc from there and i use it until now it's just awesome to shop there

I went to Media Markt last week and wanted to buy a TV and PC monitor. I went over to the TV section and an older man came over to "advise" me. He then left after basically repeating everything I said and told me he will get someone to help with the purchase. After 30mins of waiting around I approached another worker and told him I have been waiting around when suddenly the older worker comes back and says to his colleague "oh there you are, I have been looking for you". He blamed the colleague for taking so long even though It was obvious that the older man forgot about me and was just looking to blame someone. I knew he forgot about me because he was standing in another section "advising" another couple. Luckily the TV sales man knew what he was talking about and sold me a good TV and monitor. I decided to pay with the "0% Finanzierung" scheme and went into the office. I filled out the form as requested and the lady began entering my details into the system. She was annoyed the whole time I was sitting there and it was clear she was not in the mood to do her job right. I was born in Singapore and wrote that in the section "place of birth". She asked me, if Singapore was in China and although I explained to her that Singapore is a country she still put in China into the system.... I have an English passport because I am English and it took her 5 minutes to find UK in the system after wanting to initially put in that I'm for Ireland. I had to explain to her that UK in German is Vereinigtes Königreich. She kept on being frustrated and finally printed out the contract. As soon as she came back from the printer she look at me and told me that the bank denied my request and immediately ripped up the contract and told me "there is nothing I can do, goodbye". Obviously they will decline it if your office staff cant manage to correctly fill out a form. It really annoyed me that it didn't work and that it was clearly because of her. Just to make it clear, it could not have been because of the lack of understanding because I am a native German speaker. I also qualified for 0% Finanzierung, as I have been living in Villach for 4 years and have an income. Wenn ihr die Finanzierung anbietet, dann sollte es auch für jeden gelten und nicht nur für den standard Österreicher. Hoffentlich wird diese Kritik ernst genommen und vielleicht sogar ein Geografie Crashkurs für euer Office Team eingeführt.

We encountered a worker that almost yelled at us. Totally arrogant and unprofessional.

Higher prices comparing to other shops and Amazon also rude, unknowable and unhelpful staff are reasons that I'm giving it only one star.

Nice shop