Map
Detailed Information
- Place Types Jewelry store
- Address Mariahilfer Str. 118, 1070 Wien, Austria
- Coordinate 48.196628,16.342399
- Website http://www.juwelier-roth.com/
- Rating 4.1
- Compound Code 58WR+MX Vienna, Austria
Openning hours
- Monday 10:00 AM – 6:00 PM
- Tuesday 10:00 AM – 6:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Good service, attentive staff, the Owner is one of those old school respectable guys
Absolutely horrible experience. I would give it 0 stars if I could. I left my girlfriend's watch to change the glass, since it was broken. They never called after the repaired was finished.
When I went there a week after, the glass was repaired, but the field was scratched extremely deep and horribly. I don't know weather they gave me another watch or they just don't know how to change the glass, but it was extremely unprofessionally done.
And I really don't want to leave the watch there again. If they are so bad at just changing the glass, imagine if I left the watch there to change the field...
The watch is a Daniel Wellington, which is fairly easy to repair. Imagine having a really expensive watch. I would suggest anyone to stay away from them.
I had such a bad experience from this store, that even giving a 1 star review is literally too much. I took my watch there to get fixed because it's glass was broken.
At first everything was fine and they said they would call as soon as it was fixed that would probably be around 3-4 days later.
First of all, NOBODY called. I called them 5 days later to ask about my watch and they didn't answer, so I needed to get to the store myself and ask. When my boyfriend got there, they told him the glass was repaired, but when they handed him the watch, It was badly scratched and they TOOK NO RESPONSIBILITY AT ALL. We even PAID for the glass.
Not trustworthy at all.
Great customer experience! Man of his word, ordered a watch and kept it for me for 3 months :)
Best jewelry shop in Vienna! Very professional, Amazing prices and really nice staff.
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