Grahams Jewellers

I dropped into Grahams Jewellers in Rundle Mall early December 2020 with the intention of buying an upmarket watch. After spending a considerable amount of time with Indi (looking at watches and brochures) I found a watch that I was interested in. Indi took my phone number etc and advised me that she would contact the supplier re the availability of the watch and would ring me that afternoon. To date (4/01/21) I have not heard from her. Very poor service. I am now looking elsewhere.

Some of the best customer service i’ve ever had when i went in to buy a watch. Can’t recommend highly enough, they took the time to talk through all the options and help explain all the warranty details. Great selection of all types of jewellry and high end watches

Wonderful experience buying a Longines and attentive customer service. Thanks Jen!

I found Terry very attentive, polite and nicely presented. Nothing was too much trouble. I bought a watch more within my price range but he didn’t discourage me from trying on the expensive ones!!!! He seemed to pick up very clearly and quickly my taste. ud83dude03ud83dudc4d

Salesperson was attentive, nice but laid on the sales pitch a bit too thick. If you are reading this, thank you for the time but if you were more casual I would've felt a bit more comfortable about the jewellery buying experience. I eventually went elsewhere to sort out my present.