A.R.T Airconditioning Mount Isa

Stay away from this company.Big zero for honesty. This is an email that I have sent them and  it speaks for itself after they tried to charge me. "Hi there. I spoke to your office a couple of weeks ago, advising them that I didn't believe that the unit was correctly diagnosed, quoting: "Work performed: attend site - inspect air conditioner in lounge room - found condenser fan motor not starting - found faulty compressor - outdoor PCB board - recommend replacing unit with a new 9 kw air conditioner - quote to follow." "The office then told me that there was an experienced mechanic on site but they would talk to him and get back to me. I never heard from the office again." " Meanwhile have sent another company to inspect the unit which confirmed that your diagnostics were wrong (compressor is ok and there is no reason to replace the whole unit)." " I can only conclude that the experienced mechanic wasn't that experienced or wasn't telling the truth.In any of the two cases, this is a very disappointing outcome for anyone who considers themselves a business." "So unless you can come up with a valid explanation, I don't have any intention to pay for the wrong diagnostics that potentially could have cost me more than it was supposed to cost." "And the next time you tell a customer you will call them back, call them back." This is the email I got back: "Good Morning A credit has been applied to this invoice for works completed Sorry for your inconvenience". Not even a phone call for explanation. Like I said, stay away

Fantastic customer service! Thank you!!