Watkins Electrical

Hello all I want to leave a review in regards to Watkins electrical. I had called the service out for a lounge room air conditioning unit on a set date and time. I was under the impression that they fixed air conditioning units I was told by a lady on the phone that they do do air conditioning units however that is not the case. On their website they do indicate they do do air conditioning units. So the day has come for the employee of watkins to turn up to help and fix our air conditioning units so he walks up our front stairs in to our lounge room and said oh we don't fix air conditioning units. So he just looked at it without touching it or assessing the problem so we showed him the door and said thank you anyway. So I am so confused that they offered the service but haven't guaranteed anything or let us know as a courtesy that they do not do this service anymore! So if that's not enough we received a bill two weeks later for $80 which is odd because there is no call out fee with this company and it did not indicate a call out fee on their website and they didn't indicate to us via the phone or in person if there is a call-out fee. And there was no service completed whatsoever. So why are they trying to slug us $80 for no call out fee and no service? Pretty disgraceful for a small company.

We had solar & air con installed by these guys. Very impressed with the boys that arrived (ON TIME) and the job they did. Spent about 5 minutes chatting with me about locations and details etc. I went to work and returned home to find it all done. Absolutely thrilled with the neatness and installation. Can highly recommend Watkins, plus I noticed they have been around for over 60 years - WOW!!

I had problems with my wiring and had called a number of electricians in, without resolving the underlying problem. Watkins were recommended to me and they came out very promptly, found the fault and fixed it perfectly. They were very professional and quite reasonable in their charges. Should have called them first.

I have used Watkins many times over many tears and have always received first class service and work.

Can't fault the service