Guzman y Gomez

Apparently a smile, eye contact or a “won’t be a moment” goes out the window here.nI waited at the pay window for long enough to be ignored by multiple staff I attempted to make eye contact with. I drove to the next window thinking “oh they are quiet so must only be using the one window! That’s cool”. Only to be met by one team member to roll their eyes at me in a very dramatic sense and another to abruptly note “we don’t take payments here”.nnWell, I would have paid at the window and I would have waited for longer if I had had a basic level of service. I would hate to use the line “I work in customer service too so I get it” when there really was no excuse for the lack of organisation and basic standards of service whilst only have one car ahead of me in drive through, zero behind me and maybe three customers inside. Great learning and development opportunity in staff tonight.

The staff are super friendly and have great customer service. The order is always correct and consistently delicious. Never had a side or an extra forgotten.

Go here quite often, such lovely staff. Always have the food ready in an efficient manner and have never had an issue. ud83dude01

Lovely staff however went this morning for a coffee and it was lukewarm, very nearly cold. A bit disappointing because it was a cold morning and I just wanted a hot coffee. Only had a couple of sips, will have to wait to drink it until I can get to a microwave to heat it up. Please make sure you heat up the milk more next time!

Very nice lunch I had extra,s put on and it was well priced but the portion was a bit on the light side.a couple of more bucks and a little bit more food would of been nicer.thanks