Roof & Balcony Solutions

I would give a zero rating if it was available. RNB came in about March 2020 to examine water damage to my pergola and informed me. I would get a report with recommended solutions. In December 2020 (9 months later!) RNB called to advise me that RNB is working on getting reports and invoices out. (In my case I would be invoiced for a call out fee.) I indicated that I was unhappy about the prospect of being invoiced for a call out when I had not received any report or proactive communication from RNB in 9 months. I also indicated that it had been left to me to follow up RNB on where they were up to and that if RNB were to provide a report after 9 months then how could I have any confidence that they would do the work in a reasonably timely fashion. RNB closed the job and waived the fee. I feel dudded and that dealing with RNB has been a complete waste of time. I now have to look for another provider. I hope that the water damage hasn’t become more severe in the meantime.

Adrian and Zoe came to replace the gutters and downpipes at our place in December 2019. They were very hard working and dedicated workers. They were very reliable and made sure all our concerns were met. We were fully satisfied with their professional work. They cleaned up the mess afterwards. We highly recommend them. Thank you for the job well done.

I have been waiting 3 months to get a response on a leaking wall that got much worse after they went to inspect the carpet. I've received emails in April, May and June with excuses. Definitively a headache.

R&B Solutions have consistently proven themselves to be a highly competent contractor for us and our clients.nnThey offer great communication, regular updates, all while undertaking high standard repairs and clear reports (at a fair price!)nnI would recommend R&B Solutions to any Strata Manager, owners, and/or residents who are after a permanent solution to their broken buildings without the mess around you would usually find with other tradespeople.

Quick service and response. Helpful and friendly staff. Quality report detailing their work and the faults identified from their roof inspection. Highly recommended.