Couplemate Trailer Parts

Very helpful, friendly staff. Took the time to explain everything in detail and check over our trailer to ensure the products were going to be right for us.

These guys know there stuff when it comes to trailers. Caitlin and Bruce knew the parts I needed just from a few photos and everything was present and correct when collected. Lots of advise given which was needed on my part. The only down side I had was Steve the owner was not the best in customer service when he answered the phone but once I got Brice on the line things were great.

Well the guy who attended to my situation seemed a bit of a crank,and said at first he didn't have what I wanted as my jokey wheel was outdated. But then he seemed to have a change of mind and I appealed to his better nature and he decided that there maybe one out back and he motivated to go look for my item,which in a short time he found exactly what I wanted. I was lucky I think as it was one of the last of its kind.nThese trailer places all seemed a bit short with me but this was one place where there was some help available, albeit with using some subtle communication skills.nTo get to the point I walked out a happy man, as I got what I needed at a reasonable price .nThis prompts me to give 4 stars for this business.nThankyou sir ,I say

Bruce, Steve and Chris provide great service and are very knowledgeable, have been purchasing products from the same team for over 10 years and Couplemate trailers have always been able to supply the heavy duty gear needed for my applications.

Awesome customer service. Ordered an incorrect part and they called atraight away to arrange return and refund. Great prices and range