Shiels Jewellers

They have terrible customer service. They lost one of my rings but ultimately found it. I put my rings in for cleaning and check and was told it would take 2 weeks. Nearly 4 weeks later I got my rings back. They couldn't return my daughter's ring as it needed to be resized. Instead they offered her a refund. Shocking store. I do not recommend

I work here and I am proud of the quality of customer service and work that we put in it.

I find that they have wonderful staff with high work standards. Also they are very friendly and helpful.

Golden grove shiels - mature lady was abrupt and rude. Decided not to buy anything as to her approach. Should not be in sales. Especially in these times jewelry shops are so quiet you'd think a worker would be nice for a sale but seems like we were more of an inconvenience for her.

I put my watch in to get pressure tested on the 6 January 2020 . I was told I would have a quote by the 15 January, on the 21st i received a phone call informing me of the cost , I agreed to it . On the 4th Feb i received another phone call saying i needed to pay half the cost before they would start any work on it . I'm just wondering why it took a second phone call and 14 days to find this out ,not happy with how they inform their costomers once I finally get my treasured watch back i will never use this store again they also make you rate them with a star before u can post a comment if I could i would take the star back because they DO not deserve one