Perth Radiological Clinic

I went to this centre once for my son and we had his scan done but we were made to wait for excess time despite of an appointment. this was a bad experience then now the second time I need to take a scan for myself and no response on call. I called them two times and waited for 2 minutes and no response. then I used their call back option and they never called me till end of the day. I know they are not obliged for human lives but I believe that service oriented jobs need to have much more concern over attending patients needs in timely manner. Probably they get enough clients that they don't care about clients going to other centres however this business is not meant to be that way, specially when they are marketing through doctors. Their online booking is even terrible. they need the referral uploaded to them before we just book a call back. this is not even a final appointment. God knows when they will call back! being busy is not an excuse for not attending.

Waited more than half an hour for someone yo answer my phone call Must lose a lot of customers

Brought my mother in law to Perth rad Claremont. Such a warming experience. Served by the receptionist Stephanie who had a contagious smile and outrageous patient care.

Front reception leaves alot to be desired both receptionist were looking at same computer on one job, it only takes a second to say " i will be with you in a moment" instead i was left standing there for a few minutes before i was even acknowledged. The actual staff doing my proceedure on the other hand I could not praise them high enough, very happy with them.

Staff are unprofessional and inconsiderate. Won’t be back, and do not recommend.