T2 Tea - Charlestown

towards the beginning of december I went to purchase a christmas gift but had no idea what i was look at / for. I asked a staff member for help and they were both more than happy to show me products that i was looking for and in my price range. Although the store was receiving a delivery, the staff were still focused on us. They also offered us a gift wrapping service at the completion of our purchase (which was wrapped incredibly!)nI can't remember the name of the girl that had helped us at the register / wrapping, but Harry helped us find the perfect gift!nGreat store, great customer service :)

Wow! Wondered around the whole shop and not even one hello or any acknowledgment at all! There was a girl in the centre table area and I even went right up in front of her then even looped the table but yet.. nothing. I’m lost when it comes to tea and was looking for possible gifts for someone so would of been nice to of had at least a greeting.nI do intend to get a gift here at some point so I am not deterred in coming back but some customer service of some kind would be pretty acceptable

Very friendly service. Never purchased from here before, we were given instructions and a few samples of some tea we were curious about.we got 1 tea and a strainer. The tea is a bit overpriced but the quality is so much better than supermarkets.

The staff are very friendly & incredible. Lovely atmosphere.

The staff here are always so friendly and want to chat! Very helpful with any teas or tea products you want to find or discover