Parks Hardware

The lady at the counter was rude and ignorant. She's got attitude - I'll tell you that. She spoke extremely loud to me like she was shouting, and was unhelpful when I wanted to get my keys cut. I wanted the coloured keys, and asked 'What colours do you have?' and she had remarked back with a 'What colour do you want?'.nnAnyway, she quickly did up the keys and ended up making me an extra key that I did not ask for (which I had to pay) and also ignored my mum when she had asked some questions.nThe lady also told her other customers to hurry up (in mandarin) because she needed to go and see her granddaughter. I spoke up about this to her, letting her know of her rubbish service and rushing the process. She said she was sorry but that didn't look the case when she had a smirk on her face. Disrespected myself by going here.

Certainly different to Bunnings but has a nice small business charm.nOwners (I assume) were really friendly and helpful.

Don't buy anything there.nIf there a problem with the product, you will never get a refund.nService is very rudenAlways shouting at you.nThey only care about $$$nNot customer right

I bought an item from them and noticed it was damaged when I got home. I went back immediately for an exchange. They accused me of breaking it and refused a return.nI am disgusted at their dishonesty.

Cut a key and it didn't work, which is fine... But i returned and the lady was so defensive that I had given her the wrong key. It is not possible that I gave her the wrong key because I lost all mine and only had one spare. A very disappointed long time customer and I don't think I'll return.nnBà già cắt chìa khoá khó chịu...nn這裡不好。