Map
Detailed Information
- Place Types Hair care
- Address 1E/1 Spit Rd, Mosman NSW 2088, Australia
- Coordinate -33.824396,151.2413012
- Website http://www.headspa.com.au/
- Rating 4.3
- Compound Code 56GR+6G Mosman NSW, Australia
Photos
Reviews
My hair has never been better. The service is consistent and booking is easy. I have medium-long, medium thickness, fine, frizzy hair and pay between $120-$140 which is so much more affordable than typical salons. I am a repeat customer and can recommend this service if you are looking for results rather than a luxury experience.
I can't recommend this place enough! They are very professional and the products that they use are the best!nThe prices are also really reasonable.nI will definitely come back again.
A 1 Star Rating is too generous for Head Spa MosmannnMy partner bought me a Groupon voucher for my birthday and I was excited for what I was expecting to be a quality, professional experience given what I had seen on the Head Spa website... I was wrong.nnThe salon was difficult to locate, and I was surprised to find it along a dingy corridor, with a woman sitting inside waiting for me, playing music from her phone. The interior screamed anything but quality or professional, and the overall service was far from that either.n(I only took one photo in the salon of the interior fan, but in it you can see the bizarre decor that feels anything but quality).nnThe woman didn't speak much English so struggled to answer a few questions I had about what to expect. She washed my hair and then applied the treatment, and then told me to sit and wait for one hour (after that she blow dried and straightened my hair)- in short.nnThe woman was completely incompetent, clearly was not a hair dresser; she made blow drying and straightening look awkward and uncomfortable. She had long nails that scratched my head and got caught in my hair, and it felt dirty and unhygienic. At one point she even put a glove on...nnAll the equipment she used looked cheap and I honestly think I could have straightened my hair better and faster with my cold GHDs than the ones she was using. The most disturbing part being that the hair brushes she was using had matts of other peoples hair in them...!nnAlong the way she took photos of my hair without asking for my consent, and at the end showed me a video she took of my hair from the back- I could barely fake a smile.nnI had to pay an additional $80 for the service as my hair is long.nI feel robbed and I will never ever encourage anyone to waste their time and money at Headspa. It should be marketed as a treatment you could do yourself at home because I think Id be more competent than Headspa Mosman.nnRESPONSE TO THE OWNER:nMy name is Caroline, not Carolina.nHappy for you to get in touch for legal matters as I have not lied- I'm sure you will have my contact details there somewhere.nWould be nice to see you take some ownership for these concerns, I can see I'm not the first person to raise the lack of professionalism and quality....nLooking forward to hearing from you!
Highly recommend! I didn’t use a Groupon voucher as I called/ emailed about 10 salons who said they don’t do the keratin treatment on my hair type, so “African American” hair. Without even asking for a picture, they instantly said no, it’s for smoothing only, but then they all have black models on their Instagram promoting their products lol. Finally I found headspa Mosman, the lady on the phone instantly said they do it on all hair types, I went in the next day and the stylist slayed my hair! I’ve had my hair chemically straightened when I was younger and it was never this straight And silky. Headspa really did their thing- Love it! I work out twice per day and after a wash and blow dry it’s still bone straight, no frizz and my natural curls are soo defined and frizz free. Thank you so much! This review is also for my black girls who struggle and looking for a place that won’t say no to them :) Even without the Groupon voucher I found the price was very good! I wasn’t overcharged and the stylist took her time and didn’t rush.
This service is half the price compared to my usual salon which includes the extra price of length and thickness and is so quick! Great value. I feel like more product is applied compared to other places I have been to
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