Hungry Jack's Burgers Marsden

The staff here are excellent. Our regular person always has the best energy and smile, making us feel welcome. Very efficient and makes us keep coming back :)

Drove through yesterday got a grilled bacon cheese and chicken burger added onion and peri peri got charged but nothing added the burger dint even have any sauce it was dry and the tomato was the only saving grace. Bought a 3 nugget kids meal the nuggets were cooked in burnt oil the fries ready to freeze again. Please take advise if they are busy do not order here they cannot handle any pressure. This is the 3rd episode I am not happy about

I can see so many 1 star ratings and they are not wrong. First time I complained it was over cold chicken burgers and nuggets. Orders have been wrong so many times and now on good Friday when you are open at 8am, I turn up to a closed off drive through and locked doors at 8.10am. people where inside but didn't care. This hungry jacks has to be the worst by far for service, I really don't understand how health and safety haven't shut you guys down. When I say cold chicken I mean dead cold and even hard as if they were sitting there for hours. Good thing McDonald's were open on time and served me hot breakfast.

Food okay, service could be better. Used app to order ahead as had baby in the car. Waited 15mins in drive thru for order, only car upon arrival.. no explanation ??

A container of serviettes would help but nothing and not enough staff to mann counter so I could ask as too busy so just dropped everywhere. Lousy. Food ok n staff ok though.