Kerry's Automotive Group

One star is being nice. The worst company in Darwin to work with - constant excuses and lies for a car that possibly has a Takata airbag installed. It has been months and months and still nothing !! Every excuse under the sun and blatantly lied to me, go else where if you can !!

I hope we have other options than Kerry's , hopeless service . After aircon service parts were left loose or hanging. Service advisor told me parts are in stock and book the car for repairs then got a call saying the parts are sold out and I need to wait for the parts to arrive. No honesty or professional services

Service for a small vehicle 1500cc under 5 years costed more than 300 bucks? Thanks a lot.

Avoid at all costs! Our car air conditioner needed gas on an 8 year old car. When we put our car in for a service they charged an unnecessary $180 for a so-called ‘diagnostic test’ (which was not claimable against any work we went ahead with). They then told us we needed new parts and workmanship to $3500! Upon getting 2 other second opinions, including diagnostic testing (at no charge) result there was almost no leak and recommendation to re-gas and see for a few hundred dollars. Their quote, should we need parts and work recommended by Kerry’s was less than half! We have been forced to use Kerry’s for many years and have had this experience many times in the past. I will NEVER use them again now our car is out of warranty, and I will NEVER buy a new car for them. THEY ARE NOT TO BE TRUSTED AND CHARGE WELL ABOVE ANY OTHER SLIGHTLY SMALLER BUSINESS IN DARWIN! Stay away!!!

Have a Sept 2018 Honda HR-V. Central screen has been a problem from start. Finally replaced with new one Dec 2019. New screen died late Jan 2020. Another trip into Kerry's. What I find appalling with this company is the customer service. Some are lovely, thank you Hayden. Others are in the wrong line of work and neither understand the words friendly or service. Can't recommend this dealership for customer service and will be contacting Honda Australia to let them know how their brand is represented...