Goldmark Darwin (NT)

Not happy with the service, I have a retail background and felt as though the manager only wanted me to buy more rather than just accepting I wanted an exchange, I was well within my rights, had a receipt, was there within 30 days of purchase. In the end I got a voucher but it was a real effort and I felt awful when I left. Not a happy retail experience. I was also left waiting to speak with her while she had a personal catch up with a friend. This was the 2nd time I came in for a exchange, as the first she told me to come back in a week as she was too busy! Seriously what is wrong with some people it's not my problem that she was busy, in fact I made sure I came in first thing in the morning at 9am, I waited for 15 minutes before they opened. Anyway think twice before going here, support a small local jewellery business!

I was basically told that they don't negotiate on price for old stock. The manager came over and was very short with me, it felt rude so I politely left. All the other staff I have had interactions with before have been very polite and interested in the sale.nnI bought a watch from there 3 years ago, the solar battery which is listed to last 4-7 years died within 6 months. I went and got it warranty repaired through them, they then told me they cannot guarantee it is waterproof (despite being 2 years warranty).nI won't be going here for watches in future.

Worst customer service!! And staff was very rude. Never coming back there

Very friendly customer service we got our wedding rings from this place and they were very helpful

Loved the service, very helpful especially reanna