Sonic HealthPlus Hay Street Perth

If the world had more doctors like Dr Houwen, this world would genuinely be a better place. Honestly one of the best doctors I've ever come across. Extremely understanding, warm, knowledgeable, respectful, caring and always on time. Really could not ask anything more from a doctor.

I called at 7.10am today and the way the person answered my call put me off going. I asked whether I can get follow-up Hepatitis A&B immunisation jab there and explained that I've had the 1st jab elsewhere. She asked me to make an appointment. I knew I had to make an appointment 1st. All I wanted was to confirm whether I can get the jab. I don't want to go to be told they can't do the jab. Then I asked about the cost of the jab and she told me the consultation cost. When I asked again the cost of the jab, she said she had to look up and came back a few minutes later with the cost of the 1st jab although I've told her upfront I've had the 1st jab elsewhere. So I asked the cost for the follow-up jabs and she said she can't look it up now and hang-up on me. Throughout the conversation, she gave me the impression that she rather be doing anything but answer my questions and could not wait to hang up. Not going there with such unwelcoming attitude.

Great doctors - very knowledgeable. I've been going to CBD West for about 9 years. I find the city location and ease of getting an appointment very convenient. I see Dr Kent and Dr Croft and find them very caring, knowledgeable and accommodating. I also like that they have nurses ready to go to take blood test and give immunizations so you don't have to go elsewhere. Highly recommend.

I have been going there for 6 years and it is the best. My doctor is amazing and never rushes me and likes to chat. I never have to wait and the staff are very friendly. Best medical centre ever

I’ve been gong here for the past 7 years, but unfortunately I came across a certain rude receptionist over the phone recently, was insistent that the nurse called me to return my call although I requested a call back a week ago. I did not get any missed calls. Then she questioned me a few times if I have a voice message set up, I said it doesn’t matter as I never got any missed calls that day. Again today no response from the nurse and it’s been 2.5 weeks since I did my ultrasound. You’d think that someone from the practice would contact me when the results came in?? Otherwise the doctors are nice and other receptionists are also, unfortunate about this situation