Painless

DO NOT consider treatment from Painless, there methodology is aimed at creating an ongoing preserved dependence on the service which they provide at a costly price, FYI the public health system provides the same range of medical specialist at no cost to the patient, further more the public health system maintains a single patient file consisting if all treatment information and communication between specialists is seamless, unlike Painless, every appointment with each different specialist I had to go over the same stuff because the left hand could not talk to the right hand and none of them knew what the other specialist was doing regarding treatment which resulted in conflicting information and counter productive treatment sessions. End result I have been able to manage and cope with my pain 100% better in the last 3 weeks as opposed to the 6 months of “pain treatment” I was receiving while under the treatment of painless. Please for you own physical and mental stability do not seek treatment from the company

Would give them 0 stars if I could, save yourself the money and stress and go somewhere else. Extremely unprofessional, rude, incompetent and seem to be only after money. Anything that could go wrong, did go wrong; lost forms, 'forgetting' to sign a form during a session so they could charge for another, getting my name and medical details wrong, referring to another clinic for the wrong procedure!!, failing to book a follow up to a single appointment/treatment, insisting it was impossible to submit a medicare claim without me physically swiping my card in their office (despite them having done just that in previous appointments and other drs doing it all the time, with details kept on file), filling in medicare forms with another doctors details because they forget to write down my referral, constantly blaming me for their failures and responding rudely to all communications, the doctors and the office not knowing each other's procedures and being surprised when one side booked me in for something the other didn't know about, telling me to ask a different clinic for details on a procedure they were booking me in for as they couldn't answer any questions, the works. And yes, I tried bringing these issues up with both the office and the owner and got the same response: ignoring most of my complaints, being rude and denying any wrongdoing. I would not be surprised if they denied everything in response to this review. And despite going through all of that, I have had no resolution to my pain.

Many thanks to Dr Cooke for his help last year. He made my life so much better. He is very special the way he sorts out all the problems. I really appreciate him. Dr Davies also makes me feel so at ease when I go into theatre with her understanding and reassurance. Thank you Painless for all your help

Has been treating my wife and has greatly assisted her with treatment plans to enable a better quality of life. Highly recommend.

I cannot thank Dr Cooke and Dr Davies enough for helping me with my chronic lower back pain I have suffered over the past 18 months. Not only have I gained a good understanding of my injury, underwent two procedures to help with the pain that was sending me out of my mind, attending extended in-house treatment for my rehabilitation but also learning valuable techniques to help live everyday life which have all greatly and positively contributed to my ongoing recovery. You have given me a quality of life back and a hopeful future. Thank you also to the lovely staff who are always friendly, helpful and patient.