Map
Detailed Information
- Place Types Airport
- Address 36 Blackman St, Broome WA 6725, Australia
- Coordinate -17.9701201,122.2182112
- Website Unknown
- Rating 1.5
- Compound Code 26H9+X7 Broome, Western Australia, Australia
Reviews
50 mins and they still haven't arrived. Rang 3 times. No one told us that there was a huge wait. Please be more prepared during your one tourist season. Or at least tell the person at the initial booking that its a 1 hour wait.
Booked a day in advanced for a taxi get to me to the airport for my flight after waiting 15 minutes already I called them and they advise me that they don't have any cars available at the moment and will try get one to me as soon as possible. Not professional at all
Sunday 23/08/20
4.45pm - Booked taxi for 5.15pm
5.34pm - Called for update on taxi, was told there was delays
5.51pm - Called again, was told we were priority pick up and were the next scheduled pick up
6.20pm - Called again, asked to speak to supervisor who confirmed we were next to be picked up, then 5 minutes into the conversation he said that the taxi had picked up another party but they could pick us up as well. When i questioned how the taxi could have picked up another party when we were suppose to be the 'next scheduled pick up' he couldn't explain but repetitively stated that "this is Broome there are delays" I asked how many taxis were operating, he said 1!! 1 during tourist season!
6.34pm - taxi arrived (with other passengers) to take us to the restaurant where we had well and truly missed our Broome sunset experience and our dinner reservation !
Absolutely disgusting service (And there was no warning of delays when I booked the taxi). On top of this we had a tired and irritated toddler that was on the steps of our hotel with us as we waited for the taxi.
Pearl Town Taxi pretty much ruined our night (And we were only in Broome for 3 nights).
Do yourself a favour and book Chinatown Taxis they have a tracker which gives you an accurate idea of pick up time. Friendly and reliable
45 mins , 2 calls where there are supposedly "just around the corner" and "in my street" later, and I'm still standing here in the sin, hot and sweaty, shower wasted, running late, event ruined! Never again!
DO NOT book with this cab company. I booked a job and was told to ring them in 15mins if they hadn't arrived. 30 mins later I received a phone call saying no cars were available to pick me up! They do not deserve your business!
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