Cbus Super Western Australia

We’ve had 2 recent calls to Cbus(Mark and Austin) and they were both very very helpful. They were extremely knowledgeable and patient, answered all our questions without hesitation. Our anxiety about our questions was put to rest completely.

Just like to thank LEAH cbus perth absolutely loves her job coudnt do enough for me in sorting out my super withdrawal a big thank you

I recently had to deal with the front desk in the Perth office and found the ladies so helpful it was an absolute pleasure dealing with them. If you get there direct phone no they answer straight away. If you have to ring on the 1300 no it means wait for at least 30min.

Just spent 40minutes on hold because of high volume calls only to be hung up on before reaching someone. Called back, another 40mins later, spoke to a really helpful guy for less than 1minute ud83eudd26‍♀ufe0fud83dudc4dud83dudc4d When you do get through its good

Called the 1300 number numerous times over the last 4+ weeks in regards to receiving a rather simple and straight forward superannuation payout that I’m now entitled to. But I’m yet to receive my payment after being given the run around for over 4 weeks now.nnWhen calling I have been promised numerous times it would be processed on the days that I’ve called and t expect it in 3 business days, only to have to call back a few days later to find they’ve made continuous errors with no explanation or attempts to contact me to notify me of these errors an delays. This has continued for over a month now.nnZERO STARS. DO NOT HAVE ANYTHING POSITIVE TO SAY ABOUT CBUS, other than their hold music which I’m rather accustomed to isn’t too unbearable.nnBig thumbs down especially for such a simple and straight forward claim/request.