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Watch needed new battery. Was replaced charged $20. Staff unable to reset date, tried myself when I got home for the whole winder pin to come out! Returned to complain, was told jeweller could fix it but would take 10 days. Whilst this discussion was happening staff continually kept placing watch on its face on top of counter until I asked this not happen. Staff members aid she did this to her watches all the time without scratches! Waited two weeks for a call that watch was ready, but eventually had to call them. Again waited another two days. Collected watch and found out that 'watch had needed to be balanced'.it was perfectly fine prior to taking it for new battery. Requested refund, unable to work out how to cdo a credit, did give me my $20 back. Will not be returning'

Great customer service, prices and styles!

I wish I had read the reviews before going here. Took 4 weeks to replace watch battery. Deep scratches all over back of watch. Said it was hard to remove backing on the day that I dropped it in so they said they would send off to watch maker and this would take 1-2 weeks. 1.5 weeks later got call to say they still can't take off backing and that it will go to watch maker. I expressed that this is what they had already said 1.5 weeks ago and that watch should have already been with watch maker. Finally have it back after 4 weeks, backing with deep cuts in it and charged $20. Not happy.

A great local business, lovely range of jewellery, always very helpful.

Very good services and lots of items to choose from.