Guzman y Gomez

I have to say the first time we went to the Deception Bay branch we really enjoyed it..The second time wasn't so good unfortunately. The girl on the counter taking the orders was really pushy, I felt stressed out looking up at the menu and trying to decide on what I wanted to eat..Then the same girl started touching her ears and earrings, which wasn't exactly hygienic..If it wasn't for the fact that the kids were hungry, I would of gone elsewhere..That same girl bought over the food, and after biting into my enchilada I found a hair in it...They did replace the meal after I complained but I won't return, just felt that the staff are lax in regards to hygiene..

As a long time user of this place why is the quality so dependant on the night and time you go? Tonight's meals are awful. I would suggest going weekends only, as the food is better then. Other times it's hit and miss on both size and quality. I have ordered full burrito bowls that end up with less than a mini in them. Tonight I added coriander onion and jalapenos to get literally 2 small leaves of coriander 3 pieces of diced onion and one jalapeno piece.... seriously I have to think someone is literally trolling at this point as it would take effort to put so little on there...

Great atmosphere, vibrant friendly staff, always delicious food… made me forget that GyG is a fast food vendor lol

Such slow service. Why have a drive through if I have to wait in your waiting bay for 15 minutes for two burritos?

They can never get the order correct. The last few times my partner and I have been here, they’ve either gotten my order incorrect or burnt the chicken. They could also be more generous with the guacamole too. A teaspoon amount is pretty disappointing. $7 for “regular” chips is also disappointing when it comes in a small cup and tastes cold and stale.