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H&R Block Tax Accountants - North Lakes

4/13 Discovery Dr, North Lakes QLD 4509, Australia
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Detailed Information
Openning hours
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday 3:30 – 6:30 PM
  • Friday Closed
  • Saturday 9:00 AM – 12:00 PM
  • Sunday Closed
Reviews
Robyn Fowler (08/09/2019)
Dorothy is a wonderful lady, always does her best to get the best result for me and my son. We have been getting our tax done through her for years now at North Lakes and we always look forward to seeing her at tax time. She is a credit to H&R Block. I find using their services efficient, friendly, knowledgeable and we really wouldn't go anywhere else at tax time.
Anonymous (08/05/2019)
Poor service this year by H&R block north lakes. Went to these guys last year and they were fantastic. Prompt, quick and easy. This year, such a terrible experience. Similar series of events as another review, told me that there’s a backlog at another department, there’s not. Just hasn’t been lodged and no communication or good reason as to why after 3 weeks. I will not be going here next year, nor would I recommend to anyone.
Chris Sharpe (10/04/2019)
DO NOT USE! I wish I'd listened to the other reviews before I booked and appointment. I've always used H&R Block in the City and had no issues. I first went in for a tax return on Saturday 13th July 2019 and I'm still chasing them up as of today with now having to book my third appointment for information I've already provided.
Brian (10/16/2019)
Very much disappointed with H&R block Northlakes, Lodged my tax return 7 weeks ago but haven’t heard until now, Dorothy made me pay upfront payments for the service but my tax haven’t been lodge, called H&R block to follow up but all I get was ( let me call you back) but never called back, Im’ so prostrated with Dorothy, she was not a professional for her word or job.. still waiting for response with my tax, I do no recommend these people to do your business transaction with, very poor service.. if I could give 0 star I would.. they do not deserve 1 star.
Elisha Balfour (07/06/2019)
Terrible service in every way. I had to wait for a long time and then the person proceeds to just type (very slowly) just details I could do faster and myself online. When I wanted to ask questions about my personal circumstance and tax (which is the whole reason you consult an accountant) it seemed over their head and they just kept wanting to go back to typing in numbers. And they had to have another person come in who just spoke over the top of me and wouldn’t listen. Obviously very inexperienced people who just do what you can do yourself online. I would have given 0 stars but it won’t let you.
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