Platypus Shoes Melbourne Central Super Store

Went in to the store and was Immediately greeted by Dominic. My experience at Platypus Melbourne central was outstanding and exceeded my expectations. Dominic was able to provide a personalized experience that could not be topped by Team members at competing retail outlets.

Had amazing service in getting my boots on Black Friday.

Purchased a pair of shoes for my son on the weekend to find they were faulty straight out of the box with a faulty lace loop once I got home. I don't live close to the store and cannot easily return them in person.. but willing to send back via courier once the Store gives me a return authority with address and personnel contact details.. Contacted the store who now dont want to know me. What should be a simple warranty replacement is being made difficult. Poor form!

Ordered shoes online : faulty and I have to pay postage to return ! Terrible : At least footlocker have free return postage Won’t buy from these guys again : Out of pocket for postage

Very bad shopping experience. Staff's attitude rude and unfriendly.