Map
Detailed Information
- Place Types Airport
- Address 511 Nudgee Rd, Hendra QLD 4011, Australia
- Coordinate -27.4114249,153.0752798
- Website https://www.alphaairportparking.com.au/
- Rating 3.3
- Compound Code H3QG+C4 Hendra, Queensland, Australia
Openning hours
- Monday 4:00 AM – 11:00 PM
- Tuesday 4:00 AM – 11:00 PM
- Wednesday 4:00 AM – 11:00 PM
- Thursday 4:00 AM – 11:00 PM
- Friday 4:00 AM – 11:00 PM
- Saturday 4:00 AM – 11:00 PM
- Sunday 4:00 AM – 11:00 PM
Photos
Reviews
Unlike other reviews I received an amazing customer service. It was a quick, professional and smooth experience to pick up and return the car. On top of that they gave me a free lift to the airport to take my flight
Cannot complain. We arrive and literally get whisked off to the airport. Have only ever had short waits when being collected. When we have paid to have the car cleaned it has been immaculate. When we have had to change return dates for our son who works at sea there hasn't been an issue. All the staff we have dealt with are friendly. We only park here unless they are full and we miss out.
Use these when going out of Bissy airport. Easy to book, quick to park and pay. Free mini buses to and from airport run approx every 10 minutes. Under cover parking virtually as cheap as outdoor parking.
Worst customer service from this particular staff member (lady) . We came to pick our car up after 5 days and the battery went flat. Instead of helping us ,this lady behaved very rudely. She started arguing that she can not help us in any way and it is our own responsibility to arrange a mechanic. It was 6am in the morning
Luckily there was another staff member who came to us and was very helpful . Helped us with jump start .
Would not recommend them as no one deserves this kind of behavior at all . Ruined my day
Today I booked my car in with Alpha for the 4th time. I always weigh up between Alpha and Andrews. When you get a quote it asks where you have heard of them before, I have been referred by a friend of mine at the flight centre in Tweed heads. Therefor I always get a discount. However today the lady told me I actually have to be a travel agent myself or I don't? I've booked like this every time in the past and got overcharged today because she refused to give me the referral discount. If you don't want it on there, then don't give the option. It doesn't say you need an IATA (travel agent code) anywhere. Therefor this is false advertisement it merely asks where I heard from you. They don't appreciate loyalty and will try and charge you as much as they can. Guess I will be using Andrews from here on out. (She wouldn't even let me book it online at the price I was being quoted)
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