Nando's Willetton

I ordered via app and it wasn’t ready when I got there and checked. Waited in front of the counter in kitchen’s sight but my name wasn’t called out for ages. Went to counter to check again and it had been sitting on the counter going cold. It was a weekend but the place was only 1/3 full. Needs massive customer service improvement.

Best Nandos with a cool seating arrangement and tasty food. However one specific staff member at this store is useless, he has messed up my order 3 times despite me getting him to repeat it back to me each time, ordering a pita and received a wrap, or Mayo when requesting none.

Had to wait more than half an hour for a small meal take away order. And the peri peri chips was not even hot, but too salty. Extra hot chicken was not HOT either. Just saw another customer returning with their order not correctly filled. Very poor customer service. Arrogant staff. Wouldn't recommend

Dear who ever runs it his nandos. me and my girl friend often order from your establishment when the mood strikes and normally the food is meh not bad not amazing but what can I say it's nandos. However this evening we were treated too a truly remarkable display of how good your food can be when prepared correctly. It's Tuesday the 1st of June and it's 6:44pmnPlease check your work roster and give that champion a pat on the back from usnCheers

Parking was easy but can be challenging when complex is busy. Rough tarmac near front will catch unwary out. Food ok but got cold quickly.