Map
Detailed Information
- Place Types Airport
- Address 83, Garbutt QLD 4814, Australia
- Coordinate -19.256188,146.7706467
- Website https://www.avis.com.au/en/locations/au/ql/townsville/tsv?utm_c
- Rating 3.9
- Compound Code PRVC+6W Townsville, Queensland, Australia
Openning hours
- Monday 7:30 AM – 8:00 PM
- Tuesday 7:30 AM – 8:00 PM
- Wednesday 7:30 AM – 8:00 PM
- Thursday 7:30 AM – 8:00 PM
- Friday 7:30 AM – 8:00 PM
- Saturday 7:30 – 11:30 AM
- Sunday 9:30 – 11:30 AM, 4:00 – 5:30 PM
Photos
Reviews
I am not pleased with my experience of Avis Care Hire, Townsville. I booked a compact car, only when I arrived and spoke to the front desk at the airport, we did not recieve a compact car and was moved up into the next category. In addition, we were not able to pay for the service we booked on the day and had that money taken out at the end of our booking to which we did not know until bank accounts were checked - this needs to be clear to clients! Fianlly, I returned the car early as my car arrived from WA and we were denied being refunded the extra day and were still charged for a car we didn't then use. A number of other factors reduced our experience with Avis and as a result I will not if I ever have to hire a car again go with Avis.
Professional friendly staff my hiring experience was delightful. Right from pickup in Townsville to delivery in Cairns. The vehicle i hired was immaculate inside and out and in perfect running condition it was a pleasure to drive. The price was also reasonable. I will definitely recommend avis too anyone looking to hire a vehicle.
I would not use this company at all after being a loyal customer I was denied hire because I am currently not working. Although I have the finances and proof. The lady at the counter was really nasty and rude.
It's more convenient to do bookings online than in person. Picking and dropping times are limited. The staff, however, are very friendly and helpful
I rented a car from AVIS at Townsville Airport, when arrived, I was greeted with a wonderful smile and served immediately. Everything was explained clearly and I was not pushed into accepting ad-don's which I didn't want. Perfect customer service. I was not charged an extra fee qwhen I brought back the car with some mud allover (rainy weather..country road driving). Well done - see you again and again.
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