Map
Detailed Information
- Place Types Florist
- Address Castletown Shopping Centre, Woolcock St, Hyde Park QLD 4812, Australia
- Coordinate -19.2718669,146.7907442
- Website https://www.townsvilleflowerandgift.com.au/
- Rating 3.2
- Compound Code PQHR+77 Hyde Park, Queensland, Australia
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 4:30 PM
- Wednesday 9:00 AM – 4:30 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 4:30 PM
- Saturday 9:00 AM – 3:00 PM
- Sunday Closed
Photos
Reviews
Great selections of fresh colourful orchids and great Service 👍🙏Thankyou so much to Galia and staff of Castletown Flower Hut, the flowers delivered to my daughter for her birthday were absolutely beautiful, she just loves them 👍🌷💑
1 star because I can't give any lower.
Next time I will just use someone else other than Castletown Flower Hut.
I ordered the flowers a day ahead of time and confirmed they could be delivered. On the day, the delivery guy, despite having clear instructions on where to go and who to speak to, wandered the halls to the wrong department. By chance asked someone where my partner worked that new my partner. Then had that person call my partner to tell her there were flowers being delivered for her which ruined the surprise.
Then to top it off, they actually were not delivered to her.
The delivery guy simply left at a nurses station and walked out of the building Only because someone else saw the delivery guy walking away did they secure the flowers and called my partner to retrieve them.
That, I feel, for the money, was the worse part. Your agreement says you cannot track the delivery and in this case, it was only sheer luck that the flowers got to my partner.
Really not impressed.
My son ordered flowers to be sent to my work. They never arrived!!! 4 days LATER after my son called them, they arrived. Nothing like he ordered & flowers were going brown. When he called to ask where they were & what happened, he was told they didn’t have the one’s he wanted in stock. He was never called and told this. They took his money & and just didn’t deliver. No apologies- nothing. If my son had not spoilt his surprise & asked me if I got my surprise, we would have been none the wiser. Absolutely disgraceful service. Will never use them again & will be telling others.
Rang up and organised some flowers to be delivered for my wife for her birthday as a suprise and made sure before ordering that they were going to be able to be delivered before 3pm when she finished. I was assured that this would be all ok. They ran my wife at 4 asking if she was still at work which cleary she wasnt so they advised they will drop them to our house. The flowers finally showed up at 6 ocolck as we were walking out the door to go to dinner with no apology for the mistake, poor customer service and I will not be using this company again.
Good selection of flowers and very friendly!
Had exactly what I was after and good prices. Definitely worth a look for a special occasion
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