Map
Detailed Information
- Place Types Travel agency
- Address Maršala Tita 48, Zenica 72000, Bosnia and Herzegovina
- Coordinate 44.1995455,17.9079964
- Website http://www.grandtours.ba/
- Rating 4
- Compound Code 5WX5+R5 Zenica, Bosnia and Herzegovina
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 3:00 PM
- Sunday Closed
Photos
Reviews
Professional travel agency with different travelling options, mostly low cost trips.
Traveled to Budapest a few days ago with this agency and definitely never again. Aside from the fact that the guide did not know to keep the passengers' attention, he simply did not know how to do his job and to make the order on the bus which should be a normal occurrence for everyone. Consequently, the guide did nothing to prevent the twenty arrogant and uncultured Zenicans (between 40 and 50) who sang and screamed constantly, acted as if other passengers did not exist, and shouted from one side of the bus, played music to external speakers (even though it was released by the drivers), jumped and drank alcohol while driving, and prevented 40 passengers from sleeping and resting while driving. On our way back from Budapest, even though we passed a place where it was more convenient for us to stop the bus to get off, and although the bus driver agreed to do so (which is generally a practice for long-haul returns), the guide tells the driver to go in front of the National Museum and that we are not in a place already agreed upon. The only plus of travel is Saxony (not part of this agency but an external contributor), a very kind and charismatic person who took us through a panoramic tour of Budapest. Honestly, I would not recommend anyone who wants a stress-free environment to travel through this agency because it is not guaranteed.
Not responsible and not professional.Reserviced the trip to 15 days ago.They say they will send payment instructions via SMS (probably when they see if they will be interested enough). Half an hour passed. Nobody called all day. The next day I called and no one answered. After a call from another number, they answer and say it's full. Avoid them in a wide arc.
All the best. The organization is excellent, as is the team (Mirnes guide and drivers). I recommend it to everyone!
Dear Sirs,
I was a user of a day trip to the INTERLIBER Book Fair
Zagreb, on November 16, 2019, together with the students of the University of Zenica, thanks to your guides Mirnes and Tariq, as well as to the crew, the journey and all the planned visits were carried out flawlessly - thanks again to everyone.
Prof.dr. Dževad Drino, University of Zenica
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