Map
Detailed Information
- Place Types Hospital
- Address Dr. Mustafe Pintola 23, Ilidža 71210, Bosnia and Herzegovina
- Coordinate 43.828933,18.3091316
- Website https://svjetlost.ba/
- Rating 4
- Compound Code R8H5+HM Ilidža, Bosnia & Herzegovina
Openning hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Took great care of me before, during and after surgery. Made sure i had the best conditions and was 100% ready for surgery. Staff was ver friendly, they may be expensive but they're definitely the best there is.
I had an appointment this morning. It all went smooth and without any significant delays. The doctor miss Skipina was very kind and professional with obvious great customer service skills as well.
However, I would suggest to the Svjetlost management to help technician in a room for eye screening (eye measurements, eye pressure check etc.) to work on his communication / customer service skills. It is very rude and unprofessional to tell the patient "We will do many things / Uradit cemo svasta nesto" as an answer to patient's simple question like: What are you about to do with my eyes now/here? The goal is not to criticize the gentleman but to help him to potentially improve his customer service skills...
I am unsure about pricings ... in sense whether it is expensive or not since I have no idea what average prices should or could be ...
Excellent customer service, very helpful and professional work, which is very difficult to find in Bosnia.
They really appreciate their customers, respect customers time and money,
my experience with them is beyond expectation ,I'm so positive suprise.... ... THANK YOU FOR YOUR QUALITY AND QUICK WORK
DEFINITELY RECOMMEND TO EVERYONE....
Highest possible level of medical service in Bosnia and Herzegovina. I went to Poliklinika Svjetlost to do laser correction and I am truly delighted. Very proffesional and pleasant personnel, not to mention extremely nice behaviour from dr. Bišćević who done the surgery on my eyes. Best recommendations.
Really, it's an annoying place. Allow to wait at least 45 extra minutes. They have no respect for the appointment given.
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