Map
Detailed Information
- Place Types Spa
- Address Drazenska gora bb, Trebinje 89101, Bosnia and Herzegovina
- Coordinate 42.7066188,18.2867117
- Website https://gradsuncatrebinje.com/bijeli-grad
- Rating 5
- Compound Code P74P+JM Trebinje, Bosnia & Herzegovina
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
We stayed here in july 2020 for two nights. Booked it on Booking where it is said that the apartment includes fully equiped kitchen. When we got there kitchen was empty. We went to the reception and the lady that works there said that dishes are "on request". ??? It certainly doesn't say so on Booking. We said that we would wait til next morning since it was evening. In the morning, when we didn't get our dishes delivered we went back to reception. There we got the same lame excuse plus "we are fully booked now but we do expect some chek-outs today so we will probably be able to get you dishes" + "the investor didn't plan this" (I don't understand what exactly DID investor plan with the kitchen then..).
We said that we give them an hour to get our dishes or we go home. In about ten minutes we received what needed to be there.
We also didn't have the hair dryer (also listed as included on Booking). Came with the dishes.
The team at the reception obviously isn't trained well and they need to work on their communication with their guests. Apartments are not cheap and we certainly expect AT LEAST what the Booking says we pay for. We do not expect lame excuses.
Hope they work on that, otherwise be prepared to "fight" for what belongs to you.
Extra
Great. Apartments nicely furnished and in good condition. I can't wait to come back again.
Bjeli grad- Ethno village beautiful place rich content great food ... I recommend everyone to visit and enjoy the unique environment
Great place for a family vacation 🎯
Accommodation comfortable, excellent hygiene and spaciousness of the apartment👌.
In addition to the water park, the facility also has a Dino park, playroom, gym, basketball, volleyball, handball and tennis courts can be used in the evening and you don't bother anyone 😉..Ethno village with a restaurant and domestic animals🐴.
Excellent walking trails for now need an easy walk to go around the entire complex 45min🚦.Places for painting in abundance.SL store in the building itself, which is well supplied, ie with sweets at great prices..Organized gigs and socializing in the evening as and masquerade for children in the playroom🍭🥳.Excellent food in Hotel Panorama ..... for me and my family a great vacation and we will certainly come next year ... ✍👍
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