Hotel Monument

Beautiful place in nature. Fresh air and good food.

Visited hotel Monument last week with intend to stay for two nights. I know hotel would be quite at this time of year so reservation wasn't made, just as well. We decided to have a lunch before ding anything. Service was too slow and it was only two people in the dining room. I ordered filet stake and asked for stake knife, I was given big kitchen knife. I visited toilet and found rolls of toilet paper loos and one had blood on it. Hand towel paper were also loos, sadly paper holders were empty. I brought this to receptions attention, who wasn't dressed for a hotel of 4* , as I was talking to her she was constantly scrolling her phone , she just didn't see my point of basic hygiene. Carpet in dining room had a big black stains. At this point we decided to pay for our dinner and leave, at this point we were told cards were not acceptable we needed to pay by the cash, I suggested that next time when transaction machine is out of order to put a sigh up, so customers are a were of this, so they could make choices. We walked round the hotel and what we saw was shocking, stacks of rubbish all over the ground at the east/north side of the hotel, rats running over ti. My advice for the manager of this hotel is to open his eyes inside and outside the hotel and to trained staff how to deal with issues when customers bring something to their attention. I'm also not sure what is the payment of two marks on the approach to the mountain in Kozarac when areas are so poorly keep.🙁🙁

Beautiful rooms, great food.

Great hotel on 1000m above sea level on mount Kozara. Nice prices for rooms, great meals for low prices. Beautifol place. Historical place from time WW2

Kozara national park, part of which is Hotel Monument is the most well preserved park in the ex Jugosllavia and very reach in flora and fauna species. It conserve many well maintained dense conifers, fungus, flowers etc. There is also a huge war memorial related to second world war.