MRM Mostar Audi

Amazing service: great responsiveness, diagnostic of the best way to fix our car seamlessly and impressive technical skills of the technicians! A special mention to the sales manager: such a competent and efficient woman. I highly highly recommend going there for your next car purchase or car fixing if you're looking for excellent service!!!

Sup

VW servis za prepuruciti,

I am writing this review to draw the attention of new customers to the unprofessionalism of this car dealership and service because old customers are already familiar. I bought a car from this car dealership and the car can be said to be solid and the sales staff is very friendly. I write reviews and put two stars because of the price of service and the relationship with the client, as well as inexpertness in servicing. The waiting time is very long and sometimes an hour or two can be 4-6 hours or a day later because they do not have enough staff. A few months ago I took the car to a regular service and after only a few hundred kilometers the oil lamp lights up, of course I return the car to the service and it is stated that a liter of oil was poured less (which is properly charged) than usual, of course they had various explanations and how they replaced a liter of oil after that the car did not consume a drop for the next 14,000 kilometers. Service prices are, to put it mildly, criminal, In the past 4 years, the prices of working hours came with 22 KM, then a year later 36 KM, 45 KM and the latest price is 56 KM + VAT. In order not to increase the price only on that, the price of oil also increased from the original 19 KM to 30 KM + VAT. In addition, they charge for the windshield fluid every time, even if it is full. I would advise you to send a pro forma invoice to other authorized services before servicing in order to have an insight into the prices of other car dealers in BiH and elsewhere, the price of the vehicle warranty is invaluable but also expensive. Greetings

Praise