Minalli d.o.o.

Ok

Da ima jos losija ocjena istu bi dala. Najgora firma koja postoji u BiH. Narucena stolica, kojoj je odjednom promijenjena cijena,iako je u salonu bila jedna cijena,a kad smo trazili da nam se napravi identicna stolica,data nam je cijena za 100 KM skuplja. Secija za sjedenje koja je takodje porucena je kasnila 2 sedmice,naravno niko nas nije nazvao da nam jave da ce kasniti,vec nakon sto smo 10x zvali i dolazili u salon receno nam je prvo da ce doci u nedjelju,kada niti fabrika radi,niti proizvodnja radi,da bi nas radnica koja je jako nekulturna bila,ubjedjivala da ona nikad nije rekla da ce to doci u nedjelju. Secija kada je dosla,osim materijala nista drugo nije imala ispostovano,od dimenzija do proporcije (odnos postamenta i poklopca) iako su imali model u radnji koji su samo trebali preslikati. Odbili su napraviti novu,jer je njima sasvim ok da dimenzije odstupaju za 4,5 ili vise centimetara. Naravno, stolica je kasnila 7 dana i naravno na kraju smo odustali od svega,a direktor firme je samo porucio,i to preko nekulturne radnice da se obratimo inspekciji,sto im ocito nije prvi put da se desava,jer na sva nasa pitanja niko nam nije dao odgovor. Uglavnom,ZAOBILAZITE OVU FIRMU U SIROKOM LUKU. LOSA USLUGA,LOSE STVARI,JAKO NEKULTURNI LJUDI KOJI RADE U NJOJ I NARAVNO PREMA KUPCIMA SE ODNOSE KO DA ONI KUPCIMA TREBAJU,A NE OBRNUTO. Da,imate nas kao kupce u sistemu,da ne bi bilo da nas ne mozete naci i da jadni se cudite sto se pise negativan komentar o Vama.

The most unprofessional relationship ever. They set the delivery deadline themselves, which they did not meet, nor did they deign to report that they would be late. After weeks of being late and saying it would be just that Friday or Saturday (without ever calling to say no), the unfortunate saleswoman hooked us up with a certain “gentleman” who explained that he was a believer and that aBd would be delivered . Not to mention persuading the customer, because he obviously doesn't know it. Sorry is a word that doesn’t exist in his vocabulary. Terrible experience !!! They finally flushed. The couch is torn in place. They have been lying for weeks that he will come. We haven't had him for a month and he's already settled in (and he's at the cottage where he doesn't live every day). In short, the horror of attitude to quality. Bypass in a wide arc. Primitives do

Very bad experience with minalli. I will only write a short list of the bad things they did: * Breaking deadlines, which were very important in my situation (we were expecting a baby). The kitchen was supposed to be delivered on January 10, 2020, while they brought it on January 23, 2020. * Minali is a company from Zivinice, so if you live in Sarajevo or some other city a little further away, avoid them in a wide arc. The masters then avoid going out on the field, which they themselves confirmed to me. * The problem solving of the master is at the level of the child. It was emphasized that the kitchen should go along the wall, they constantly said that it was impossible to do (ie that the wall was to blame), to which they found a solution with little use of the cerebral convolutions. * Each element was with some lack. * The high pharmacy is made on its own, not as agreed and by design. * The element above the refrigerator was meant to be left standing on the refrigerator, so we were not able to remove the refrigerator (which is not built-in). * Four fronts open to the wrong side * Catastrophically lacquered front under the sink. * After the return of the drawer, which is not according to the design, they filled in the nias and that element. * Due to the wrong dimensions taken by their 'architect', the element above the sink protrudes some 20mm, so they had to mask bugs with masks. The kitchen is in high gloss while the mask is matte. * The hood is retracted 18mm, although it was left in the salon for them to install in the element a month earlier. * Unprofessionally carved worktop for the sink * They thought to leave the upper mask to have a 1cm cavity, which we did not want to agree to, but this is a built-in kitchen. * The masters cut the electric cables during drilling, which they did not want to fix. We hired other masters to repair it. After our complaint about the poor quality and workmanship, they offered us to take out the kitchen and on that occasion they would take 15% of the advance we paid them. What we agreed to, so they gave up asking for 15% of the total amount. Imagine how bad our kitchen was that we eventually agreed to it. But they did not honor that agreement either. (everything is documented in emails).

Excellent home-made furniture. Professional, helpful .. 👌🏻