Indian Visa Assistance Centre (IVAC), Khulna

Service quality is good but need improvement of behavior. Visited for Indian visa, wish the employees will improve their behavior like more professional and friendly persons.

Very good and professional services. Skilled staff members. Nice attitude. Services are on time. Air conditioned office building. Helpful people around. Prime location. Nearby photocopy, computer, studio.

Present in charge is not cooperative to her clients. She Doe's not belong the position for customer service related position. There is no way to complain against her. If the head of the department behave like that than nothing to comment about her agents and supportive staffs. Some of the visa agents behave well with the clients. Indian Government should monitor the sector. Bangladesh Government should also do something for the better treatment of its citizens.

Staffs are rude and the waiting rooms don't have enough chairs to seat. The whole premise is crowded and the waiting lines are crazy long. You can loose your interest and taste of visiting India if you visit Visa office. Beware of pick pocketers and dalals running all over the place.

Very poor services. The staff's behaviour is really very much rude. They are not helpful at all. proper step should be taken against them by the authority.