Pousada Surucuá - A melhor escolha em Bonito MS

The garden is great, many nice flowers and birds. The rooms are also nice and very clean.

Nice pousada, clean and modern equipment. Beautiful pool, nice place to relax. Good breakfast and friendly staff. But need a for a 30…40 min. walk to arrive at the restaurants and shops of downtown.

Edit/Response:nnThank you for the response.nnRegarding the apartment size, it isn't the size that makes the room uncomfortable, it is that there are no chairs to sit in the room. So, if you want to relax, eat in, or play a game in your room, you can't do so comfortably. Using a bed for anything other than its purpose is simply annoying.nnI understand your desire to save energy, it saves you money. However, it is money I spent to have a room at a comfortable temperature when I come and go. To me, advertising that you have air conditioning that I don't really control is a bit deceptive. Also, your air conditioners are undersized for the size room and geographical climate you are in. Given a 28 m2 room and your climate, that space requires 18.000 BTUs. There are very simple calculators online to determine required sizes if you don't have a background with air conditioning systems and requirements.nnI disagree that your apartments have good air flow. Our windows were within a meter of the property wall that had large plants between the windows and wall. Even with the door open, air does not move freely through the room. Add to that an undersized air conditioning unit, and the room is rather uncomfortable for a long period of time. Not to mention that leaving the windows and doors open invites in a lot of mosquitoes, a big problem if you want a good nights sleep.nnI understand that internet is difficult in Brazil. I live in São Paulo and I have the same problems with a reliable connection. I just wish you would add a repeater to get the signal to the rooms, being able to make audio calls over whatsapp from your room is a nice convenience.nnFor what it is worth, I referenced your ratings on those sites and it guided my decision to stay with you. However, this is my review of your facilities and the type of review I would have liked to see prior to booking. This review reflects the information that is important to me. I would have made a different decision had I seen this kind of information and your response to a customer providing feedback.nnCheersnnOriginal Review:nnBeautiful grounds and pool. Everything else is average. The rooms are small and uncomfortable to stay in if you aren’t sleeping. You cannot keep electric devices running or charging as your key is tied to the electric circuit of the room and you have to leave your key with reception when you leave. This means coming back to a hot and humid room after a day out wherein nothing will have dried while you were away. Additionally, the WiFi wouldn’t work in the room we were in and the only consistent service was in the lobby or breakfast area, an area where the ac only ran during the morning. Basically, don’t plan on being able to use the WiFi from the comfort of your room. The pousada won some TripAdvisor awards 5-6 years ago and it feels as if they aren’t doing anything to continue making a guests experience better.

Wonderful!!! Services, rooms, breakfast and people are great! The owners are very gently and polite! Congrats!

Beautiful inner garden with pool, hammocks and palm trees.nnLocation ok, a 15 min walk to the main bars & restaurants.nnWiFi was unuseable at times when there, didn't work in our room at all.nnStaff: Very nice and friendly.