Heritage Inn Hotel & Convention Centre

We enjoyed an anniversary vacation in Waterton Lakes National Park on the Sep 19, 2020 weekend. Our accommodations were at the Heritage Inn Hotel & Convention Centre, Pincher Creek. The first impression I noticed, is that this place is huge and much more than anticipated. A full service hotel including suites, restaurant service, a lounge and a pool and this all came with friendly smiling staff. The check-in was fast and simple. The room was immaculate, clean and nicely decorated. The bed offered a good sleep and the bathroom amenities complete. The price for value was excellent. The food service at Seasons was good and has a varied menu. We were recognized for our special occasion and would definitely stay here again. My overall impression of the Heritage Inn Hotel & Convention Centre was excellent.

We stayed here recently with our two dogs in one of their 'pet friendly' rooms. I'll admit my expectations were somewhat low. The hotel has a 3-star rating and a 'pet friendly' room sounds like it might be somewhat worse than even a regular room. My low expectations turned out to be completely unfounded. The hotel was super clean and the staff were very friendly. We found the beds to be comfortable and the room had all amenities we needed (coffee maker, microwave, fridge, etc...). While parts of the hotel seem a tad dated, this does not mean poorly maintained. Yes, the bathroom seemed a bit older, but again it was very clean and showed that their maintenance staff were on top of things. Occasionally I've stayed at older hotels where it shows that they've stopped investing as much money in the upkeep of the older rooms and this is certainly *not* the case with this hotel. We stayed here and made the drive down to Waterton Lakes National park for our day time adventures. The location of the hotel is great for this. I would have no problems recommending this hotel to anybody I know if they needed a place to stay in the area, or wanted to explore the national park on a budget.

Motel and room had seen better days. Lobby is in decent condition for price point and staff is friendly. Issue is with the room provided - 1) microwave tray had milk that must have been there for days. 2) bathroom/shower have not seen a Reno since the ‘80’s. Provided towels were ripped and hair dryer produced no hot air but made the sound of a miniature jet turbine. 3) PA few of the pillows had previous user’s hair, so decided not to use the pillows and sleep on top of the comforter. 4) Relatively small TV did not work. The plus side again was the friendly staff and an on property restaurant (did not use).

It a nice place for a small town. Clean big beds tv microwave full washrooms. close to town

The room was very clean and all renovated. I really enjoyed staying here. I think this is very reasonable place to stay if you are going to Waterton. I also had a dinner at their lounge and enjoyed the meal & drink. Looking forward to comeback here and next time I will also try the swimming pool.