McKenzie Funeral Services

I feel very fortunate that our family chose McKenzie funeral services to mange the arrangements when my mother passed away last August. From the first telephone call through the service and placement of the funeral plaque the service was exceptional. This family run business is a group of kind, compassionate and caring individuals. I am very happy that we gave them our business as they are head and shoulders above their large corporate competitors. Losing a loved one no matter their age is a difficult thing. It was a great comfort to have this professional group of people handling things and giving me options with absolutely no pressure to choose expensive or unnecessary "upsold" things. I felt like my dear mom was wonderfully taken care of and that made everything just a bit easier. Thank you to everyone at McKenzie Funeral Services for your excellent service.

The people at McKenzie funeral services have provided excellent care following the passing of my wife in late April, 2020. They are a family-owned business with an excellent track record of compassionate, efficient, flexible services. They are accessible by phone 24/7 and are very helpful in clarifying any aspect of their services. The website is very user-friendly with a clear outline of options and costs as well as resources such as filing for benefits. They have also addressed the complexities of the COVID-19 pandemic in respectful, careful ways. This clear, comprehensive approach is so valuable for people who are grieving and perhaps making funeral arrangements for the first time. To a person, the staff are friendly and understanding. I strongly recommend them.

I attended a funeral planning workshop by Mark and George McKenzie from McKenzie Funeral Services in West Vancouver. Mark and George were so friendly and made everyone feel relaxed. They are clearly very experienced and knowledgeable and their desire to help people was evident. The information that they provided on funeral planning was clear, concise and transparent, and every question that was asked of them was answered fully. The topic is hard fr most people to talk about but it was like having a chat with family. What I particularly liked was that they look after everything themselves, they have there own Crematorium which means me or my loved ones wouldn't go anywhere else but would be looked after by Mark, George and their family all the way through the process and for me that is comforting.

Very supportive, calm, and helpful during the most difficult times. I really appreciate everything they did for my family as well as their responsiveness to our needs. Mark conducted himself kindly and professionally and was able to walk us through all the 'next steps'. Thank you.

Thanks so much for all of your help.